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Publications

Investing in the digital future and resources.

Publications

Our process applies techniques from a variety of disciplines, values distinction in detail and gives careful

Smart Community Planning
Publications

How to Plan a Smart Community Upgrade

We worked with highly-experienced property managers to create a brand-new guide to current best practice in implementing smart home technology in multifamily communities.

Multifamily rent payments
Publications

The State of Paperless Payments in Multifamily

This brand new report, researched in collaboration with multiple multifamily operators, breaks down current processes and some surprisingly big opportunities to improve customer experience while reducing workload and risk.

Publications

20 for 20 – 2022 Edition

The interviews for our 2022 edition revealed the extent to which staff shortages had changed executive priorities and operations.

Publications

20 for 20 – 2021 Edition

The pandemic dominated the 2021 paper, which focused on COVID’s impact on multifamily operations and organizations.

Publications

20 for 20 – 2020 Edition

Our 2020 edition found a recurring theme: that innovation was demanding more and more organizational resources as investment flowed into proptech.

Publications

20 for 20 – 2019 Edition

The first time we interviewed 20 senior executives in multifamily operations and technology resulted in our first-ever edition, released in 2019.