Multifamily operations and technology insights, published in collaboration with industry leaders and our media partners
One of the best things about writing 20 for 20 each year is that I get to go and talk about it with Paul Marks on his Multifamily Matters radio show, and since we’re both based in Houston, we
Centralization takes center stage in the 2023 edition of 20 for 20, the annual report based on 20 conversations with 20 multifamily leaders in operations and technology.
Content marketing is changing! Open AI is one of many factors making it harder for companies to stand out. This new white paper explains how to refocus on ideas in a media environment that makes everyone the same.
An enjoyable conversation with the most curious person in multifamily. “Start by demonstrating that you understand them” is a great piece of advice on how curiosity improves sales conversations.
There has been a lot of excitement about the launch of ChatGPT. On this Collective Conversation with Mike Brewer, we break down potential impacts and opportunities for multifamily marketing and content creation.
We worked with highly-experienced property managers to create a brand-new guide to current best practice in implementing smart home technology in multifamily communities.
This brand new report, researched in collaboration with multiple multifamily operators, breaks down current processes and some surprisingly big opportunities to improve customer experience while reducing workload and risk.
The second “centralization” piece for NAA Units Magazine explored whether or not staff shortages are accelerating operators towards centralization.
NAA Units Magazine wanted to dig deeper into centralization. This first of two articles focuses on how it can improve career paths.
“Modern Multifamily” is a “must-listen” for anyone interested in multifamily tech sales and marketing. Listen to Dom’s chat with host Mike Wolber about 20 for 20.
Globe Street covered the AIM conference panel that contrasted renter and executive priorities based on two different surveys.
At AIM 2022, 20 for 20 took center stage in a discussion that contrasted our 2022 findings with the insights from the NMHC/Grace Hill Renter Survey.
Globe St very kindly elaborated on some of the themes of this year’s paper – most notably how operators are thinking about changing staffing models,
It was great to sit down with Paul Marks on Multifamily Matters, the industry’s only dedicated radio show, to discuss the big findings from our 2022 edition.
Dom became the first-ever repeat guest on the Multifamily Collective with Mike Brewer (COO of RADCO Residential), where we talked 2022 findings.
The interviews for our 2022 edition revealed the extent to which staff shortages had changed executive priorities and operations.
The pandemic dominated the 2021 paper, which focused on COVID’s impact on multifamily operations and organizations.
Our 2020 edition found a recurring theme: that innovation was demanding more and more organizational resources as investment flowed into proptech.
The first time we interviewed 20 senior executives in multifamily operations and technology resulted in our first-ever edition, released in 2019.