Multifamily operations and technology insights, published in collaboration with industry leaders and our media partners
It’s always GREAT to talk revenue management with marketing experts. In this pod, Dom picks over some highlights from the new revenue management white paper with Ronn Ruiz and Martin Canchola on the excellent “MFP” (Multifamily Podcast).
National real estate title, The Real Deal, covers the recently released 20 for 20 that paper that shows how the allegations currently facing multifamily revenue management are not even possible. (Subscription required).
Dom joins Mike Brewer to talk about the allegations of cartel pricing currently facing our industry. We cover the main points of the 20 for 20 white paper that explains how cartel pricing isn’t even possible in our industry.
Since late 2022, multifamily revenue management has been in the news, with elaborate accusations of “cartel” pricing. Not only are the allegations true, they aren’t even feasible, as this major new white paper explains.
Multifamily tends to take a “property-centric” view of marketing and leasing, but this is increasingly out-of-step with e-commerce experiences for location-based products. This paper—prepared in collaboration with Engrain—analyzes the opportunities for improvement.
When rental housing companies research and buy tech, they lack information and processes that other industries take for granted, as I explain on Thesis Driven (on Substack – subscription required).
At NAA this year in Atlanta I had the opportunity to sit down (in a corridor!) with my friend and former colleague Tyler Christiansen, the CEO of Funnel Leasing. It was a great and wide-ranging conversation!
An expert panel at AIM 2023 explored the topic of how multifamily companies source technology. It was a fascinating discussion incorporating learnings from this year’s 20 for 20 with two real-world innovation case studies.
Centralization is all the rage in multifamily, but while executives say leasing roles are the top priority for centralization, the reality is that admin roles are moving offsite more rapidly.
Among multifamily podcasters, Adrian Danila has a unique perspective on property management. He has spent much of his career in maintenance, which gave us a great way to talk about centralization in this conversation.
Maintenance centralization may look harder than the other property management functions, but some companies are making progress. And the new delivery models look a lot like single-family.
It’s great to take the discussion of property management technology and trends to an investor audience. Charles is a great host, and our discussion covered proptech, maintenance and a bit of celebrity gossip!
Mike Brewer’s direct experience of property management centralization and his early adoption of leasing AI give him a unique perspective into some of this year’s findings. It was a great conversation!
Mike Wolber is a leasing and technology expert, so I was excited to dig into this year’s findings on his increasingly popular podcast. It was a great conversation!
One of the best things about writing 20 for 20 each year is that I get to go and talk about it with Paul Marks on his Multifamily Matters radio show, and since we’re both based in Houston, we
Centralization takes center stage in the 2023 edition of 20 for 20, the annual report based on 20 conversations with 20 multifamily leaders in operations and technology.
Content marketing is changing! Open AI is one of many factors making it harder for companies to stand out. This new white paper explains how to refocus on ideas in a media environment that makes everyone the same.
An enjoyable conversation with the most curious person in multifamily. “Start by demonstrating that you understand them” is a great piece of advice on how curiosity improves sales conversations.
There has been a lot of excitement about the launch of ChatGPT. On this Collective Conversation with Mike Brewer, we break down potential impacts and opportunities for multifamily marketing and content creation.
We worked with highly-experienced property managers to create a brand-new guide to current best practice in implementing smart home technology in multifamily communities.
This brand new report, researched in collaboration with multiple multifamily operators, breaks down current processes and some surprisingly big opportunities to improve customer experience while reducing workload and risk.
The second “centralization” piece for NAA Units Magazine explored whether or not staff shortages are accelerating operators towards centralization.
NAA Units Magazine wanted to dig deeper into centralization. This first of two articles focuses on how it can improve career paths.
“Modern Multifamily” is a “must-listen” for anyone interested in multifamily tech sales and marketing. Listen to Dom’s chat with host Mike Wolber about 20 for 20.
Globe Street covered the AIM conference panel that contrasted renter and executive priorities based on two different surveys.
At AIM 2022, 20 for 20 took center stage in a discussion that contrasted our 2022 findings with the insights from the NMHC/Grace Hill Renter Survey.
Globe St very kindly elaborated on some of the themes of this year’s paper – most notably how operators are thinking about changing staffing models,
It was great to sit down with Paul Marks on Multifamily Matters, the industry’s only dedicated radio show, to discuss the big findings from our 2022 edition.
The interviews for our 2022 edition revealed the extent to which staff shortages had changed executive priorities and operations.
The pandemic dominated the 2021 paper, which focused on COVID’s impact on multifamily operations and organizations.