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20 for 20 White Paper

20 conversations with senior executives. The multifamily industry's leading review on the outlook for technology and operations

20 for 20 White Paper

20 conversations with senior executives. The multifamily industry's leading review on the outlook for technology and operations

Download the Leading Multifamily Executive Survey

The 2022 edition of 20 for 20 covers more multifamily technology and more rapid change than any previous issue. This year's paper focuses on the prioritization of technology and projects as the industry puts the pandemic in the rearview mirror.

With staff shortages currently ubiquitous, the 20 operations and technology leaders we interviewed described how they look to technology to improve customer and associate experience. They shared the truth about technology ROI and how they are looking to develop staffing models.​  Don’t miss out on this unique insight! Download your FREE copy now.

2022 multifamily white paper
Sponsor 20 for 20

Sponsor the 2023 Edition

Each year, we invite sponsors to share their ideas with the executive audience of 20 for 20. Over the years, leading multifamily innovators like SmartRent, AppFolio, LeaseLock, Domuso and Anyone Home have contributed thought-provoking viewpoints on operations and technology.

Spaces in each edition are limited each year, so act quickly to sponsor the 2023 edition, which will be published in February. Please download our sponsor pack to learn more about how your organization’s ideas and innovations can reach this unique audience of industry decision-makers.

Follow 20 for 20 in the Industry Press

The findings of the annual paper and the extensive work that we do with leading technology vendors and users make 20 for 20 a natural source of multifamily executive insight, which we publish frequently through industry partners.

2021 Edition

Our 2021 edition was the most comprehensive and revealing to date. Learn what we heard in our most recent series of 20 interviews with senior multifamily executives about the experience of 2020, dominated by the pandemic. COVID-19 has had an unprecedented impact on multifamily operations. The experience and its implications for both operations and technology are at the heart of the 2021 paper. 

2020 Edition

At the end of 2019, we took the time to interview another 20 executives to get their perspectives on the multifamily industry outlook. Our interviewees included senior leaders in operations and technology, representing a variety of multifamily owners and operators.

The findings that we have summarized in the 20 for ’20 white paper provide valuable insight into the issues that are currently “top of mind” in multifamily. The instructive and often surprising findings will help you to separate the reality of the industry from the industry hype.

2019 Edition

The original 20 for ’20 research was published in February 2019. We wanted to create a new and different perspective, so we interviewed 20 senior leaders in operations and technology, representing a variety of multifamily owners and operators.

With half of the 2019 interviewees also interviewed in the 2020 edition, this original research provides a point of contrast to the current issue, as well as an indication of how much things have changed in a year in multifamily!

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