
White Paper: 20 for 20 – 2023 Edition
Centralization takes center stage in the 2023 edition of 20 for 20, the annual report based on 20 conversations with 20 multifamily leaders in operations and technology.
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Download our latest insights into multifamily technology and operations, published in collaboration with industry leaders
Centralization takes center stage in the 2023 edition of 20 for 20, the annual report based on 20 conversations with 20 multifamily leaders in operations and technology.
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We worked with highly-experienced property managers to create a brand-new guide to current best practice in implementing smart home technology in multifamily communities.
This brand new report, researched in collaboration with multiple multifamily operators, breaks down current processes and some surprisingly big opportunities to improve customer experience while reducing workload and risk.
The interviews for our 2022 edition revealed the extent to which staff shortages had changed executive priorities and operations.
The pandemic dominated the 2021 paper, which focused on COVID’s impact on multifamily operations and organizations.
Our 2020 edition found a recurring theme: that innovation was demanding more and more organizational resources as investment flowed into proptech.
The first time we interviewed 20 senior executives in multifamily operations and technology resulted in our first-ever edition, released in 2019.
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