Conversations with recognized multifamily leaders about technology, operations and innovation
Dom and Peter got together to talk about the 2026 edition of the 20for20 Annual Review, and the conversation expanded to cover the differences between single-family and multifamily housing.
Dom reviewed some of the main findings of this year’s 20for20 Annual Survey with Andrew Bowen of Apartment Jedi. It was a great conversation that went deep on the big topics from this year’s paper.
This year, Dom sat down with Kendrick Bradley of Zuma to talk through the main findings of this year’s research. Zuma’s direct involvement in AI – a big topic this year – make this conversation a natural fit.
In this presentation, Dom reviews the recent research into AI-driven resident sentiment analysis, with a study into attitudes to Wi-Fi, co-presenters are Kevin Donnelly of RETTC and Arjun Kannan of ResiDesk.
To review the latest white paper on AI-guided sentiment analysis, Dom sat down with Mike Brewer to talk through the methodology, the findings, what they tell us about resident preferences and in particular about Wi-Fi.
AI is changing, fast, so this keynote from the 2025 MX Summit provided an opportunity to take stock of the industry’s evolution toward agentic AI, and to drill into some of the new insights it reveals about maintenance.
In the first of several events surrounding the release of a major new white paper on AI-enabled automation in multifamily housing, Dom discusses some of the initial findings with Annanth Aravinthan of EliseAI.
Mike Wolber is one of the industry’s most popular voices on tech and operating trends. In this latest appearance on Mike’s pod, Dom and Mike discuss the state of the multifamily tech stack, centralization, AI and much more.
Each year we invite six leading multifamily suppliers to contribute viewpoints to the annual paper. In this video a leader from each company explains their big idea for 2025.
Dom was honored to be included on Jay Parsons’s extremely popular podcast to pick over the highlights of the 2025 edition of 20for20, and to ponder on why 2024 turned out to be a surprise year of low renter
Shiv Gettu, CEO of Zuma, and the host of the HOMF podcast invited Dom to come to his mobile studio for a wide-ranging conversation that covers centralization, industry structure, and some 20for20 findings.
Mike invited Dom for his annual feedback session on the new edition of 20for20 – Mike’s thoughtful review of the paper and his preparation, as usual, yielded a great conversation!
A group of senior multifamily executives discuss the recent 20for20 white paper, “Centralization for Third-Party Management,” and the implications of the findings for the new property management operating model.
When it comes to centralization, our industry tends to focus on what owner-operators are doing. In this conversation, Mike DiMella and I zoom in on third-party operations and how they’re progressing toward more centralized operating models.
Multifamily maintenance centralization is challenging. Companies that master it are operating more like single-family housing. This keynote presentation, from the 2024 MX Summit explains the problem and how companies can solve it.
As part of the deep-dive series about the Revenue Management lawsuits and legal actions, Dom sat down with Reed and David (the Digible Dudes) for a chat about the latest developments in this ongoing saga.
There are few third-party managers as committed to the long-term goal of centralization as Mark-Taylor, Inc., under the leadership of John Carlson. It was great to visit with John and Adam Greco to chat about new operating models.
Mike Brewer once again hosts Dom on his podcast, this time to talk through the main points of “Visual Revolution” the new 20for20 white paper that explains how maps are unifying multifamily experiences, operations and analytics.
The second part of Dom’s conversation with Leonardo247 CEO Daniel Cunningham dives deeper into the state of leasing and maintenance centralization.
In the first of two interviews with the Apartment Academy, Dom sits down with Leonardo247 CEO Daniel Cunningham to talk multifamily centralization and how property management tasks are not created equal.
Mike Wolber dives deep into the 2024 edition of 20for20 with Dom on his Modern Multifamily podcast. In particular, it was great to talk with a senior sales leader about some the changing multifamily tech stack.
It’s always great to broaden the perspective beyond the multifamily mainstream. In this LinkedIn Live debate, Dom discusses the usefulness of revenue management with an owner of a small portfolio of sub-100-unit properties in Massachusetts.
Dom sat down with Paul Marks to talk through some of the main findings in this year’s 20for20 white paper. It’s a great and far-reaching chat about centralization, fraud, technology buying and how AI might change the industry.
Matt Knight, one of the real estate industry’s leading tech influencers, hosts Dom on his Vertical podcast to discuss the latest edition of 20for20, bringing his unique and unconventional perspective to this year’s findings.
Adrian Danila and Lori Agudo host a discussion about the 2024 edition on their Multifamily Chronicles podcast. The conversation goes deep into how AI can reinvent customer experience and why it’s hard to reinvent maintenance.
Dom joins Mike Brewer (for the first time on the Multifamily Media Network!) to talk about the 2024 edition of 20for20. It’s a far-reaching conversation that covers centralization, fraud, tech adoption, and much, much more.
The new Colorado law that, if passed, will make the most popular revenue management systems illegal is bad for multifamily. Dom reconnected with Tyler Christiansen, CEO of Funnel Leasing, to discuss why.
Revenue management continues to be a developing story in our industry. What’s important is that multifamily leaders understand how it works. Dom sat down with Paul Marks to set out the reality vs the myths of this important capability.
It’s always GREAT to talk revenue management with marketing experts. In this pod, Dom picks over some highlights from the new revenue management white paper with Ronn Ruiz and Martin Canchola on the excellent “MFP” (Multifamily Podcast).
Dom joins Mike Brewer to talk about the allegations of cartel pricing currently facing our industry. We cover the main points of the 20 for 20 white paper that explains how cartel pricing isn’t even possible in our industry.