Centralization continues to be the hottest trend in property management, and administrative functions continue to lead the way as multifamily property management companies reimagine roles.

Following the January release of our white paper “How Data Transforms Multifamily Property Management,” Multifamily Dive released this article, summarizing the opportunities of business intelligence (BI) and AI.

The market for multifamily technology has changed, with new types of technology and greater buyer fragmentation. It has important implications for tech companies, as I explain on Thesis Driven (on Substack – subscription required).

This year’s 20for20 annual survey predicted that “Pressure on NOI/Cashflow” and “Changing Operating Models” would dominate 2023. This article—sourced from multiple multifamily leaders—shows how that prediction is playing out.

Over the last year, multifamily revenue management has been in the news. The coverage and industry discussion suggest it may be time for multifamily leaders to remind themselves of how pricing actually works.

National real estate title, The Real Deal, covers the recently released 20 for 20 that paper that shows how the allegations currently facing multifamily revenue management are not even possible. (Subscription required).

When rental housing companies research and buy tech, they lack information and processes that other industries take for granted, as I explain on Thesis Driven (on Substack – subscription required).

Centralization is all the rage in multifamily, but while executives say leasing roles are the top priority for centralization, the reality is that admin roles are moving offsite more rapidly. 

Maintenance centralization may look harder than the other property management functions, but some companies are making progress. And the new delivery models look a lot like single-family.

The second “centralization” piece for NAA Units Magazine explored whether or not staff shortages are accelerating operators towards centralization.

NAA Units Magazine wanted to dig deeper into centralization. This first of two articles focuses on how it can improve career paths.

Globe Street covered the AIM conference panel that contrasted renter and executive priorities based on two different surveys.

Globe St very kindly elaborated on some of the themes of this year’s paper – most notably how operators are thinking about changing staffing models,